Privacy Policy — Zhultek

Effective date: 19 May 2026 · Last updated: 19 May 2026

This Privacy Policy explains how Zhultek (“Zhultek”, “we”, “us”, or “our”), based in Kingston, Jamaica, collects, uses, discloses, and safeguards your information when you visit our website or engage our services. By using our website or services, you agree to the practices described in this policy.

1. Information We Collect

Account & contact information — name, email address, phone number, company name, and billing address you provide when requesting a quote, creating an account, or contacting us.
Project information — details you share about your project, requirements, and communications with us.
Payment information — when you pay an invoice, card and payment details are collected and processed directly by our third-party payment processor. Zhultek does not store or have access to your full card number.
Technical information — IP address, browser type, device information, and usage data collected automatically through cookies and similar technologies.

2. How We Use Your Information

To provide, operate, and improve our services and website.
To prepare quotes, issue invoices, and process payments.
To communicate with you about projects, support, and account matters.
To comply with legal obligations and enforce our agreements.

3. Payment Processing

We use a third-party payment processor to handle payments. Your payment card information is transmitted directly to the processor and is subject to the processor’s privacy policy and PCI-DSS compliant security standards. We receive only limited transaction data (such as confirmation of payment, the last four digits of a card, and card brand) needed to manage billing.

4. Cookies

Our website uses cookies and similar technologies to enable core functionality and understand how the site is used. You can control cookies through your browser settings; disabling them may affect site functionality.

5. Sharing Your Information

We do not sell your personal information. We share information only with trusted service providers (such as our payment processor and hosting providers) who process it on our behalf, or where required by law.

6. Data Retention

We retain personal information for as long as needed to provide our services, comply with legal and accounting obligations, resolve disputes, and enforce our agreements.

7. Security

We implement reasonable technical and organizational measures to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us. We will respond in accordance with applicable law.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes are effective when posted on this page with an updated “Last updated” date.

10. Contact Us

If you have questions about this Privacy Policy, contact us at info@zhultek.com, Zhultek, Kingston, Jamaica.